{"id":1015,"date":"2019-08-05T09:21:35","date_gmt":"2019-08-05T07:21:35","guid":{"rendered":"https:\/\/corporate.klenico.com\/privacy-policy\/"},"modified":"2021-11-12T14:29:45","modified_gmt":"2021-11-12T13:29:45","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/corporate.klenico.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1015\" class=\"elementor elementor-1015 elementor-568\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62486bb elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"62486bb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-40adac0\" data-id=\"40adac0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1003bad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1003bad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-29278a1\" data-id=\"29278a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9679b95 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9679b95\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-597b55c elementor-widget elementor-widget-text-editor\" data-id=\"597b55c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h1>Privacy Policy<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afd0ccc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"afd0ccc\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-183199d elementor-widget elementor-widget-text-editor\" data-id=\"183199d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><i><span data-contrast=\"auto\">Version dated 1 March 2019<\/span><\/i><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">1 Introduction<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">This Privacy Policy (<\/span><b><span data-contrast=\"auto\">Policy<\/span><\/b><span data-contrast=\"auto\">) describes how Klenico Health AG, Zurich (<\/span><b><span data-contrast=\"auto\">Klenico<\/span><\/b><span data-contrast=\"auto\">\u00a0or\u00a0<\/span><b><span data-contrast=\"auto\">we<\/span><\/b><span data-contrast=\"auto\">) handles personal data. It is intended to create transparency and, by extension, enable visitors to Klenico<\/span><span data-contrast=\"auto\">\u2019s<\/span><span data-contrast=\"auto\">\u00a0website, users of Klenico<\/span><span data-contrast=\"auto\">\u2019s<\/span><span data-contrast=\"auto\">\u00a0software (<\/span><b><span data-contrast=\"auto\">users<\/span><\/b><span data-contrast=\"auto\">) and patients to gain a clear understanding of what\u00a0<\/span><span data-contrast=\"auto\">data<\/span><span data-contrast=\"auto\">\u00a0relating to individuals<\/span><span data-contrast=\"auto\">\u00a0(<\/span><span data-contrast=\"auto\">also:\u00a0<\/span><b><span data-contrast=\"auto\">personal data<\/span><\/b><span data-contrast=\"auto\">) is processed, by whom and for what purpose.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We attach great importance to data protection. Your personal data is collected and processed in compliance with the applicable provisions of data protection law, particularly the Swiss Federal Data Protection Act (<\/span><span data-contrast=\"auto\">Bundesgesetzes \u00fcber den Datenschutz<\/span><span data-contrast=\"auto\">, DSG) and the General Data Protection Act (GDPR) and their national transposition laws. This Privacy Policy makes reference to the provisions of the GDPR; if data processing is subject to the DSG (e.g. because the clinic and the patient are domiciled in Switzerland), the corresponding provisions of the DSG apply.\u00a0<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">2 Scope of application<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">This Privacy Policy applies to<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">the use of Klenico<\/span><span data-contrast=\"auto\">\u2019s<\/span><span data-contrast=\"auto\">\u00a0website \u00a0(<\/span><b><span data-contrast=\"auto\">website<\/span><\/b><span data-contrast=\"auto\">) by visitors to the website, as well as<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">the use of Klenico<\/span><span data-contrast=\"auto\">\u2019s<\/span><span data-contrast=\"auto\">\u00a0database software (<\/span><b><span data-contrast=\"auto\">software<\/span><\/b><span data-contrast=\"auto\">) by Klenico\u2019s clients, such as clinics, doctors\u2019 offices, resident physicians or psychotherapists, in particular (collectively referred to as<\/span><b><span data-contrast=\"auto\">\u00a0clinics<\/span><\/b><span data-contrast=\"auto\">).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ul><p><strong>3 Controller<\/strong><\/p><p><span data-contrast=\"auto\">The controller for the collection, processing and use of your personal data, within the meaning of Article 4 (7) GDPR<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0is either Klenico or the clinic\u00a0<\/span><span data-contrast=\"auto\">handling the case<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">In detail<\/span><span data-contrast=\"auto\">, reference is made\u00a0<\/span><span data-contrast=\"auto\">to item\u00a0<\/span><span data-contrast=\"auto\">6<\/span><span data-contrast=\"auto\">\u00a0in conjunction with item\u00a0<\/span><span data-contrast=\"auto\">4<\/span><span data-contrast=\"auto\">, where the individual data processing procedures are described and the controller in question is stated.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4 Individual instances of data processing<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Klenico processes data within the following data processing procedures:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">User data when the software is used: item\u00a0<\/span><span data-contrast=\"auto\">4.1<\/span><span data-contrast=\"auto\">;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Patient data when the software is used: item\u00a0<\/span><span data-contrast=\"auto\">4.2<\/span><span data-contrast=\"auto\">;<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Anonymised patient data: item\u00a0<\/span><span data-contrast=\"auto\">4.3<\/span><span data-contrast=\"auto\">;\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Data during hosting<\/span><span data-contrast=\"auto\">:<\/span><span data-contrast=\"auto\">\u00a0item\u00a0<\/span><span data-contrast=\"auto\">4.4<\/span><span data-contrast=\"auto\">;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Contact data in email correspondence: item\u00a0<\/span><span data-contrast=\"auto\">4.5<\/span><span data-contrast=\"auto\">;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Access data when the website is used:\u00a0<\/span><span data-contrast=\"auto\">see<\/span><span data-contrast=\"auto\">\u00a0item\u00a0<\/span><span data-contrast=\"auto\">4.6<\/span><span data-contrast=\"auto\">;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cookie data: item\u00a0<\/span><span data-contrast=\"auto\">4.7<\/span><span data-contrast=\"auto\">;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Google Analytics data: item\u00a0<\/span><span data-contrast=\"auto\">4.8<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ul><p><strong>4.1 Individual instances of data processing<\/strong><\/p><p><span data-contrast=\"auto\">The software records when a clinic employee sets up new patient files using our software, after logging into our system via \u2018Login myKlenico\u2019. This information is used for\u00a0<\/span><span data-contrast=\"auto\">handling the billing of\u00a0<\/span><span data-contrast=\"auto\">licence fees (<\/span><i><span data-contrast=\"auto\">billing<\/span><\/i><span data-contrast=\"auto\">) between us and the clinic. This data processing is justified by our overriding legitimate interest in carrying out our contract with the clinic.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In addition, the software records the manner in which the Klenico system is used (<\/span><i><span data-contrast=\"auto\">user analysis, optimisation<\/span><\/i><span data-contrast=\"auto\">) and passes this information on to Klenico; for example, how frequently a particular function is accessed and in what\u00a0<\/span><span data-contrast=\"auto\">sequence<\/span><span data-contrast=\"auto\">\u00a0this occurs. This information is anonymised within the system by being stored without reference to a particular user and by being aggregated to form frequency data. We use this data to study behavioural patterns, which enables us to make improvements to the software (e.g. to user navigation). This means that clinic staff are assisting with the ongoing improvement of our system, which also benefits their work. In terms of the data processing relevant to this, we rely on the justification of our overriding legitimate interest in reviewing and improving our software systems.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4.2 Patient data when the software is used by the clinic<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Klenico does not receive access to patients\u2019 personal data and\u00a0<\/span><span data-contrast=\"auto\">is not aware of<\/span><span data-contrast=\"auto\">\u00a0their identity. This data is stored in the patient database and can only be accessed with a security key that is\u00a0<\/span><span data-contrast=\"auto\">solely<\/span><span data-contrast=\"auto\">\u00a0held by the clinic: see the description of data security measures under item\u00a0<\/span><span data-contrast=\"auto\">7<\/span><span data-contrast=\"auto\">\u00a0below.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">As a result, this means that patient data is solely collected and processed by the clinic, using the system provided, hosted and run by Klenico; neither Klenico nor the server operator, nor anyone else outside the clinic handling the\u00a0<\/span><span data-contrast=\"auto\">case<\/span><span data-contrast=\"auto\">\u00a0in question, sees the name of any patient (unless the patient themselves contacts Klenico to assert their rights as a data subject, for example: see item\u00a0<\/span><span data-contrast=\"auto\">6<\/span><span data-contrast=\"auto\">).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The following description aims to create transparency as to how the software is actually used by clinics and what data processing procedures occur as part of this:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ul><li data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"38\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">I<\/span><span data-contrast=\"auto\">n general, the data is collected by specialist medical staff (the doctor handling the\u00a0<\/span><span data-contrast=\"auto\">case<\/span><span data-contrast=\"auto\">\u00a0in question or their assistant) as part of the patient\u2019s self-disclosure (symptom information)\u00a0<\/span><span data-contrast=\"auto\">or\u00a0<\/span><span data-contrast=\"auto\">as part of diagnostic interviews.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"38\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">The patient can be given a tablet with the software for the self-disclosure; in this case,<\/span><span data-contrast=\"auto\">\u00a0the doctor is automatically logged out when they access it so<\/span><span data-contrast=\"auto\">\u00a0the patient can only provide information about their symptoms and not see or use other areas of the software.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"38\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Otherwise, the patient can receive an email from the Klenico system with a link to an online survey that they can use to provide symptom information on their own end device. The doctor sending the invitation will be kept up-to-date\u00a0<\/span><span data-contrast=\"auto\">with the response status<\/span><span data-contrast=\"auto\">\u00a0on an ongoing basis in their part of the software. As soon as the symptom information has been completed, the doctor\u00a0<\/span><span data-contrast=\"auto\">is able to<\/span><span data-contrast=\"auto\">\u00a0see the result. The link sent out in the email is automatically deactivated once the symptom information has been provided.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"38\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Klenico has no control over the emails sent out; it does not know the addresses they are sent to and cannot view them. Klenico solely provides clinics with sample texts for these emails.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"38\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">The automated documentation that is a technical necessity for any email communication is handled by the globally established web<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">service Amazon\u00a0<\/span><span data-contrast=\"auto\">S<\/span><span data-contrast=\"auto\">E<\/span><span data-contrast=\"auto\">S<\/span><span data-contrast=\"auto\">, which keeps appropriate logs. The entire communication process occurs via an SSL-secured connection.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ul><p><b><span data-contrast=\"auto\">4.3 Anonymous patient data used secondarily by Klenico<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Klenico only receives access to anonymised data from the symptom database (see more\u00a0<\/span><span data-contrast=\"auto\">on this point under<\/span><span data-contrast=\"auto\">\u00a0item\u00a0<\/span><span data-contrast=\"auto\">7<\/span><span data-contrast=\"auto\">\u00a0below) for those patients who have expressly consented to the anonymised use of their symptom data.\u00a0<\/span><span data-contrast=\"auto\">Statistical methods are used to evaluate t<\/span><span data-contrast=\"auto\">hese data strings for scientific purposes and to\u00a0<\/span><span data-contrast=\"auto\">improve the quality of diagnostics. To this end, data is<\/span><span data-contrast=\"auto\">\u00a0automatically anonymised when being<\/span><span data-contrast=\"auto\">\u00a0exported from the symptom database\u00a0<\/span><span data-contrast=\"auto\">so that<\/span><span data-contrast=\"auto\">\u00a0Klenico\u00a0<\/span><span data-contrast=\"auto\">is prevented\u00a0<\/span><span data-contrast=\"auto\">from having any opportunity to access it without prior approval from the patient for this us<\/span><span data-contrast=\"auto\">age<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The clinic collects the above-mentioned consent from the patient in advance. This means that the patient is free to decide whether to provide their health<\/span><span data-contrast=\"auto\">-related<\/span><span data-contrast=\"auto\">\u00a0data to Klenico in anonymised form. The patient can revoke their consent for the anonymised use of their health<\/span><span data-contrast=\"auto\">-related<\/span><span data-contrast=\"auto\">\u00a0data by the clinic or Klenico at any time.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4.4 Hosting<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">All the data is hosted in Switzerland by a specialist server hosting company. The hosting services we use\u00a0<\/span><span data-contrast=\"auto\">serve<\/span><span data-contrast=\"auto\">\u00a0to provide the following services: infrastructure and platform services, computing capacity, storage and database services, security services and technical maintenance services that we use for the purpose of operating the website and the Klenico system.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">To this end, we or our hosting provider process the data listed under items\u00a0<\/span><span data-contrast=\"auto\">4<\/span><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><span data-contrast=\"auto\">7<\/span><span data-contrast=\"auto\">\u00a0on the basis of our legitimate interest\u00a0<\/span><span data-contrast=\"auto\">in\u00a0<\/span><span data-contrast=\"auto\">providing our software and website efficiently and securely pursuant to\u00a0<\/span><span data-contrast=\"auto\">Article\u00a0<\/span><a href=\"https:\/\/dejure.org\/gesetze\/DSGVO\/6.html\"><span data-contrast=\"auto\">6<\/span><\/a><span data-contrast=\"auto\">\u00a0(1) (1) (f) GDPR in conjunction with\u00a0<\/span><a href=\"https:\/\/dejure.org\/gesetze\/DSGVO\/28.html\"><span data-contrast=\"auto\">28<\/span><\/a><span data-contrast=\"auto\">\u00a0GDPR and any other\u00a0<\/span><span data-contrast=\"auto\">grounds<\/span><span data-contrast=\"auto\">\u00a0for justification listed under item\u00a0<\/span><span data-contrast=\"auto\">4<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4.5 Email contact<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If you contact us (e.g. via email), we process your details so that we can handle your enquiry and in the event that follow-up questions arise.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If the data is processed so that steps can be taken prior to entering into a contract as a result of your enquiry or to execute the contract<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">(if your employer is already a client)<\/span><span data-contrast=\"auto\">, the legal basis for this processing is Article 6 (1) (1) (b) GDPR.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We only process additional personal data if you give your consent for this (Article 6 (1) (1) (a) GDPR) or if we have a legitimate interest in processing your data (Article 6 (1) (1) (f) GDPR). We have a legitimate interest in answering your email, for example.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4.6 Users\u2019 access data when the website is used<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Klenico collects certain pieces of information when visitors use Klenico<\/span><span data-contrast=\"auto\">\u2019s<\/span><span data-contrast=\"auto\">\u00a0website: we automatically collect information about usage behaviour and your interaction with us, and<\/span><span data-contrast=\"auto\">\u00a0we<\/span><span data-contrast=\"auto\">\u00a0re<\/span><span data-contrast=\"auto\">cord<\/span><span data-contrast=\"auto\">\u00a0data about your computer or mobile device. We collect, store and use data about every time our website is accessed (known as server log files).\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Access data includes: the name\/URL of the file accessed and the date\/time it was accessed; the quantity of data transferred; the browser version; the operating system; the internet service provider; the referrer URL; the IP address.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We use this log data for statistical evaluations, without allocating\u00a0<\/span><span data-contrast=\"auto\">it<\/span><span data-contrast=\"auto\">\u00a0to you as an individual or other\u00a0<\/span><span data-contrast=\"auto\">kinds of\u00a0<\/span><span data-contrast=\"auto\">profile generation, for the purpose of operating our website and keeping it secure, and for anonymously recording the number of visitors (traffic) and the way in which our website and services are used. This enables us to analyse data traffic, identify and resolve faults and improve our services. This also represents our legitimate interest pursuant to\u00a0<\/span><span data-contrast=\"auto\">Article\u00a0<\/span><span data-contrast=\"auto\">6 (1) (1) (f) GDPR.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We reserve the right to retrospectively review the log data if there are concrete indications that give rise to the justified suspicion of illegal use. We s<\/span><span data-contrast=\"auto\">tore<\/span><span data-contrast=\"auto\">\u00a0IP addresses for a limited period of time in the log files if this is necessary for security purposes or for providing services.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4.7 Cookies<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Most websites use \u2018session cookies\u2019 for optimisation purposes. A session cookie is a small text file sent from the servers in question when a website is visited and cached locally on the hard drive. This file itself contains a \u2018session ID\u2019 which enables the browser\u2019s various enquiries to be assigned to the entire session. For example, the session cookie helps ensure that a user remains logged on for multiple sessions. These cookies are deleted when the browser is closed.\u00a0 Alongside\u00a0<\/span><span data-contrast=\"auto\">session cookies<\/span><span data-contrast=\"auto\">, there are also \u2018persistent cookies\u2019 which remain stored on the end device and make it possible for the browser to be recognised\u00a0<\/span><span data-contrast=\"auto\">during<\/span><span data-contrast=\"auto\">\u00a0the next visit.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The cookies store the following data and information: language settings; search terms entered; information about the number of times our website was accessed and the use of individual functions of our online presence and th<\/span><span data-contrast=\"auto\">e\u00a0<\/span><span data-contrast=\"auto\">Klenico system. We only receive pseudonymised information on the basis of the cookie technology, not your name or IP\u00a0<\/span><span data-contrast=\"auto\">a<\/span><span data-contrast=\"auto\">ddress.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Klenico also deploys this global stan<\/span><span data-contrast=\"auto\">d<\/span><span data-contrast=\"auto\">ard, with persistent cookies only being used to a limited extent. Our legitimate interest in using cookies pursuant to Article 6 (1) (1) (f) GDPR lies in making our website and the Klenico system more user-friendly, effective and secure.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You can adjust your browser settings so that you are informed in advance of cookies being stored and can decide in each individual case whether you would like\u00a0<\/span><span data-contrast=\"auto\">to exclude<\/span><span data-contrast=\"auto\">\u00a0cookies from being accepted in particular circumstances or generally, or prevent cookies from being stored entirely. This can limit the functionality of the website.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4.8 Google Analytics<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We use Google Analytics, a web analysis service provided by Google Inc. (\u2018Google\u2019). Google Analytics uses cookies (see item\u00a0<\/span><span data-contrast=\"auto\">4.7<\/span><span data-contrast=\"auto\">\u00a0above). The information generated by the cookie about the use of this website is generally transferred to a Google server in the USA and stored there.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Google is subject to and\u00a0<\/span><span data-contrast=\"auto\">has\u00a0<\/span><span data-contrast=\"auto\">been certified by the Privacy Shield Agreement concluded between the European Union and the USA. This means that Google is obliged to comply with the standards and requirements of European data protection law. Further details can be found in the entry linked below:\u00a0<\/span><a href=\"https:\/\/www.privacyshield.gov\/participant?id=a2zt000000001L5AAI&amp;status=Active\"><span data-contrast=\"none\">https:\/\/www.privacyshield.gov\/participant?id=a2zt000000001L5AAI&amp;status=Active<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We have activated IP anonymisation (<\/span><i><span data-contrast=\"auto\">anonymizeIp<\/span><\/i><span data-contrast=\"auto\">). This means that your IP address is truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area beforehand. The full IP address is only transferred to a Google server in the USA, and truncated there, in exceptional circumstances. Google will use this information\u00a0<\/span><span data-contrast=\"auto\">on our behalf\u00a0<\/span><span data-contrast=\"auto\">to evaluate your use of the website and software.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data held by Google. In addition, you can prevent cookies from being stored by adjusting the settings of your browser software accordingly; in this instance, you may not be able to use all the functions of this website. There is also the option of using a browser plugin (e.g.\u00a0<\/span><a href=\"http:\/\/tools.google.com\/dlpage\/gaoptout?hl=de\"><span data-contrast=\"none\">http:\/\/tools.google.com\/dlpage\/gaoptout?hl=de<\/span><\/a><span data-contrast=\"auto\">) and storing an opt-out cookie to prevent Google Analytics from collecting data within this website in the future.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">5 Storage period<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Unless specifically stated, we only store personal data for as long as\u00a0<\/span><span data-contrast=\"auto\">it is needed<\/span><span data-contrast=\"auto\">\u00a0to fulfil the purpose being pursued.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Legislators require personal data to be retained in particular cases, such as in accounting law. In these cases, we only continue to store the data for these statutory purposes<\/span><span data-contrast=\"auto\">; i<\/span><span data-contrast=\"auto\">t is no<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">\u00a0processed in other ways and is deleted once the statutory retention period has expired. Data linked to a user account (myKlenico)\u00a0<\/span><span data-contrast=\"auto\">is\u00a0<\/span><span data-contrast=\"auto\">always\u00a0<\/span><span data-contrast=\"auto\">kept<\/span><span data-contrast=\"auto\">\u00a0for the duration that this account is managed.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6 Your rights as a data subject affected by data processing<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The applicable laws give you various rights relating to your personal data. If you would like to assert these rights, please send your enquiry via email or post (see contact details under item\u00a0<\/span><span data-contrast=\"auto\">9<\/span><span data-contrast=\"auto\">), identifying yourself clearly, to the controller within the meaning of Article 4 (7) GDPR:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">The controller for data processing pursuant to items\u00a0<\/span><span data-contrast=\"auto\">4.1<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">4.4<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">4.5<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">4.6<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">4.7<\/span><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><span data-contrast=\"auto\">4.8<\/span><span data-contrast=\"auto\">\u00a0is Klenico;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">The controller for data processing pursuant to item\u00a0<\/span><span data-contrast=\"auto\">4.2<\/span><span data-contrast=\"auto\">\u00a0and item\u00a0<\/span><span data-contrast=\"auto\">4.3<\/span><span data-contrast=\"auto\">\u00a0is the clinic handling\u00a0<\/span><span data-contrast=\"auto\">the case<\/span><span data-contrast=\"auto\">\u00a0in question.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"auto\">An overview of your rights is below. More detailed information can be found in\u00a0<\/span><i><span data-contrast=\"auto\">Annex 1<\/span><\/i><span data-contrast=\"auto\">:<\/span><i><span data-contrast=\"auto\">\u00a0<\/span><\/i><i><span data-contrast=\"auto\">Rights of the Data Subject.<\/span><\/i><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6.1 Right of access and confirmation<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You have the right to access an overview of the processing of your personal data.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6.2 Right to rectification<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You have the right to request the rectification and, if necessary, completion of personal data concerning you.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6.3 Right to erasure (\u2018right to be forgotten\u2019)<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The controller is obliged to delete personal data concerning you in an array of cases.\u00a0<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6.4 Right to restriction of processing<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In certain cases, you are entitled to request that the processing of your personal data be restricted.\u00a0<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6.5 Right to data portability<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You have the right to receive<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">the personal data concerning you from the clinic handling the\u00a0<\/span><span data-contrast=\"auto\">case<\/span><span data-contrast=\"auto\">\u00a0in a machine-readable format<\/span><span data-contrast=\"auto\">, a<\/span><span data-contrast=\"auto\">s well as<\/span><span data-contrast=\"auto\">\u00a0the right to transmit it or have it transmitted in such a format<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6.6 Right to object<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You have the right to object even to the legally compliant processing of your personal data if this is\u00a0<\/span><span data-contrast=\"auto\">due to grounds relating to<\/span><span data-contrast=\"auto\">\u00a0your particular situation and our interests in processing do not override this.\u00a0<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">6.7 Right to revoke consent under data protection law<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You have the right to revoke\u00a0<\/span><span data-contrast=\"auto\">your\u00a0<\/span><span data-contrast=\"auto\">consent to the processing of personal data at any time (see the consent for anonymised use of health<\/span><span data-contrast=\"auto\">-related<\/span><span data-contrast=\"auto\">\u00a0data under item\u00a0<\/span><span data-contrast=\"auto\">4.3<\/span><span data-contrast=\"auto\">). The withdrawal of consent does not affect the lawfulness of processing based on consent\u00a0<\/span><span data-contrast=\"auto\">before it was withdrawn<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">7 Data security<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The security of the personal data\u00a0<\/span><span data-contrast=\"auto\">we<\/span><span data-contrast=\"auto\">\u00a0process is of the utmost importance to Klenico. We are aware that the applicable data protection laws require health<\/span><span data-contrast=\"auto\">-related<\/span><span data-contrast=\"auto\">\u00a0data, in particular, to be subject to a higher standard of protection. To protect your personal data, we implement technical and organisational security measures (see Article 32 GDPR) that we\u00a0<\/span><span data-contrast=\"auto\">update on an ongoing basis to keep them at a state-of-the-art level<\/span><span data-contrast=\"auto\">. The servers we use are carefully secured<\/span><span data-contrast=\"auto\">\u00a0at regular intervals<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">To satisfy the highest security standards, Klenico stores particularly sensitive health<\/span><span data-contrast=\"auto\">-related<\/span><span data-contrast=\"auto\">\u00a0data in two different databases with different access rights (also see item 1 of Klenico Health AG\u2019s Ts &amp; Cs):<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ul><li data-leveltext=\"-\" data-font=\"Arial\" data-listid=\"13\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Patient database: contains the patient\u2019s contact details recorded by the clinic (first name, last name, date of birth, gender, email address, patient number at the clinic).\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"-\" data-font=\"Arial\" data-listid=\"13\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Symptom database: contains the data recorded by the clinic relating to symptoms and illness progression (particularly symptoms that are and are not present and ICD diagnostic code, the severity according to self-disclosure and diagnostic interview if necessary; medical history; further progression of the illness if necessary).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"auto\">The patient database is secured using a security key. This key is solely held by the clinic in question. This means that Klenico has no access to the data stored in the patient database.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The data in the symptom database is stored in pseudonymised form and cannot enable conclusions to be drawn about an individual. For conclusions to be drawn, the data needs to be merged with the patient database<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0which can only be achieved using the security key. Only authorised users (see item 2.1 of Klenico Health AG\u2019s Ts &amp; Cs)<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0i.e.\u00a0<\/span><span data-contrast=\"auto\">normally\u00a0<\/span><span data-contrast=\"auto\">the doctor handling the\u00a0<\/span><span data-contrast=\"auto\">case<\/span><span data-contrast=\"auto\">\u00a0at the clinic, have access to this key.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We transfer your personal data in encrypted form. We use the SSL (Secure Socket Layer) coding system, but would like to point out that any transfer\u00a0<\/span><span data-contrast=\"auto\">of data online\u00a0<\/span><span data-contrast=\"auto\">(e.g. via email communication) may\u00a0<\/span><span data-contrast=\"auto\">give rise to<\/span><span data-contrast=\"auto\">\u00a0security vulnerabilities.\u00a0<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">8 Disclosure of data to third parties, no data transfer to non-EU foreign countries<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">All the personal data processed by Klenico or the clinics remains in Switzerland. Even the hosting provider used by Klenico (see\u00a0<\/span><span data-contrast=\"auto\">4.4<\/span><span data-contrast=\"auto\">) stores all the data on servers in Switzerland. In principle, data is not transferred to bodies or individuals outside the EU (<\/span><span data-contrast=\"auto\">see, however,<\/span><span data-contrast=\"auto\">\u00a0tracking technologies such as cookies or Google Analytics: items\u00a0<\/span><span data-contrast=\"auto\">4.6<\/span><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><span data-contrast=\"auto\">4.8<\/span><span data-contrast=\"auto\">).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In principle, your personal data is only processed within our company or the clinic handling the\u00a0<\/span><span data-contrast=\"auto\">case<\/span><span data-contrast=\"auto\">\u00a0in question. If and to the extent that we include third parties within data processing (such as our hosting provider, currently, see item\u00a0<\/span><span data-contrast=\"auto\">4.4<\/span><span data-contrast=\"auto\">),\u00a0<\/span><span data-contrast=\"auto\">personal data is only transferred to them\u00a0<\/span><span data-contrast=\"auto\">to the extent<\/span><span data-contrast=\"auto\">\u00a0necessary for the service in question. Additional security measures are undertaken to protect health<\/span><span data-contrast=\"auto\">-related<\/span><span data-contrast=\"auto\">\u00a0data: in particular, we operate two separate databases with different access rights to ensure that the hosting provider (and Klenico itself) cannot find out patients\u2019 identit<\/span><span data-contrast=\"auto\">i<\/span><span data-contrast=\"auto\">es under any circumstances: also see item\u00a0<\/span><span data-contrast=\"auto\">4.2<\/span><span data-contrast=\"auto\">\u00a0and item\u00a0<\/span><span data-contrast=\"auto\">7<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In exceptional cases, we are also permitted to disclose your data to the following third parties: government agencies and supervisory authorities or other individuals in compliance with the applicable laws, provisions, judicial decisions or official requests provided they are stipulated or permitted under the applicable law.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">9 Contact details<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If you have any questions and\/or would like to assert your rights vis-\u00e0-vis Klenico as a controller (see item\u00a0<\/span><span data-contrast=\"auto\">6<\/span><span data-contrast=\"auto\">) you can contact us via email or post as follows:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p>Klenico Health AG<br \/>F\u00f6rrlibuckstrasse 190<br \/>CH-8005 Zurich<br \/><span data-contrast=\"auto\">info@dev.klenico.com<\/span><br \/><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If the clinic handling the\u00a0<\/span><span data-contrast=\"auto\">case<\/span><span data-contrast=\"auto\">\u00a0is the controller of the data processing in question (see item\u00a0<\/span><span data-contrast=\"auto\">6<\/span><span data-contrast=\"auto\">), please contact them.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">Annex 1<\/span><\/b><b><span data-contrast=\"auto\">: Rights of the data subject\u00a0<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">(see\u00a0<\/span><span data-contrast=\"auto\">items\u00a0<\/span><span data-contrast=\"auto\">6.1<\/span><span data-contrast=\"auto\">\u00a0&#8211;\u00a0<\/span><span data-contrast=\"auto\">6.6<\/span><span data-contrast=\"auto\">\u00a0of the Policy)<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>-Right of access and confirmation\u00a0(Art. 15 GDPR)\u00a0<\/strong><\/p><p><span data-contrast=\"auto\">You have the right to obtain from the controller<\/span><span data-contrast=\"auto\">, at any time,<\/span><span data-contrast=\"auto\">\u00a0confirmation as to whether or not personal data concerning you are being processed and, where that is the case, you have the right to request from the controller information about the personal data stored about you, free of charge, a<\/span><span data-contrast=\"auto\">long with<\/span><span data-contrast=\"auto\">\u00a0a copy of this data. You also have a right to the following information:\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he purposes of the processing;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he categories of personal data being processed;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">W<\/span><span data-contrast=\"auto\">here possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he existence of the right to request from the controller rectification or erasure of personal data concerning you<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0or restriction of processing<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0or to object to such processing;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he right to lodge a complaint with a supervisory authority;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">W<\/span><span data-contrast=\"auto\">here the personal data are not collected from you, any available information as to their source;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he existence of automated decision-making, including profiling, referred to in\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-22-dsgvo\/\"><span data-contrast=\"auto\">Article 22<\/span><\/a><span data-contrast=\"auto\">\u00a0(1) and (4)\u00a0<\/span><span data-contrast=\"auto\">GDPR\u00a0<\/span><span data-contrast=\"auto\">and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ol><p><span data-contrast=\"auto\">Where personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46\u00a0<\/span><span data-contrast=\"auto\">GDPR\u00a0<\/span><span data-contrast=\"auto\">relating to the transfer.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>-Right to rectification\u00a0(Art. 16 GDPR)\u00a0<\/strong><\/p><p><span data-contrast=\"auto\">You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>-Right to erasure (\u2018right to be forgotten\u2019)\u00a0(Art. 17 GDPR)\u00a0<\/strong><\/p><p><span data-contrast=\"auto\">Pursuant to Article 17 (1) GDPR, you have the<\/span><span data-contrast=\"auto\">\u00a0right to<\/span><span data-contrast=\"auto\">\u00a0request the erasure of personal data concerning you without undue delay and we have the obligation to erase personal data without undue delay where one of the following grounds applies:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he personal data are no longer necessary in relation to the purposes for which they were\u00a0<\/span><span data-contrast=\"auto\">collected or otherwise processed.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Y<\/span><span data-contrast=\"auto\">ou withdraw your consent on which the processing is based according to point (a) of\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-6-dsgvo\/\"><span data-contrast=\"auto\">Article 6\u00a0<\/span><\/a><span data-contrast=\"auto\">(1) (1) GDPR, or point (a) of\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-9-dsgvo\/\"><span data-contrast=\"auto\">Article 9<\/span><\/a><span data-contrast=\"auto\">\u00a0(2) GDPR, and where there is no other legal ground for the processing.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Y<\/span><span data-contrast=\"auto\">ou object to the processing pursuant to\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-21-dsgvo\/\"><span data-contrast=\"auto\">Article 21<\/span><\/a><span data-contrast=\"auto\">\u00a0(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-21-dsgvo\/\"><span data-contrast=\"auto\">Article 21\u00a0<\/span><\/a><span data-contrast=\"auto\">(2).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he personal data have been unlawfully processed.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">The personal data have been collected in relation to the offer of information society services referred to in\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-8-dsgvo\/\"><span data-contrast=\"auto\">Article 8\u00a0<\/span><\/a><span data-contrast=\"auto\">(1) GDPR.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ol><p><span data-contrast=\"auto\">Where we have mad<\/span><span data-contrast=\"auto\">e the personal data public and are obliged pursuant to Article 17 (1) GDPR to erase the personal data, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>-Right to restriction of processing\u00a0(Art. 18 GDPR)\u00a0<\/strong><\/p><p><span data-contrast=\"auto\">You have the right to request from us restriction of processing where one of the following applies:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"33\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"33\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"33\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">W<\/span><span data-contrast=\"auto\">e no longer need the personal data for the purposes of the processing, but you require the\u00a0<\/span><span data-contrast=\"auto\">personal data for the establishment, exercise or defence of legal claims;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"33\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Y<\/span><span data-contrast=\"auto\">ou have objected to processing pursuant to<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-21-dsgvo\/\"><span data-contrast=\"auto\">\u00a0Article 21\u00a0<\/span><\/a><span data-contrast=\"auto\">(1) GDPR pending the verification as to whether\u00a0<\/span><span data-contrast=\"auto\">our company\u2019s<\/span><span data-contrast=\"auto\">\u00a0legitimate grounds override yours.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ol><p><strong>-Right to data portability\u00a0(Art. 20 GDPR)\u00a0<\/strong><\/p><p><span data-contrast=\"auto\">You have the right to receive the personal data concerning you, which you ha<\/span><span data-contrast=\"auto\">ve<\/span><span data-contrast=\"auto\">\u00a0provided to us, in a structured,\u00a0<\/span><span data-contrast=\"auto\">commonly used and machine-readable format and have the right to transmit those data to another controller where:<\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he processing is based on consent pursuant to point (a) of\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-6-dsgvo\/\"><span data-contrast=\"auto\">Article 6\u00a0<\/span><\/a><span data-contrast=\"auto\">(1) GDPR or point (a) of\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-9-dsgvo\/\"><span data-contrast=\"auto\">Article 9\u00a0<\/span><\/a><span data-contrast=\"auto\">(2) GDPR or on a contract pursuant to point (b) of\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-6-dsgvo\/\"><span data-contrast=\"auto\">Article 6<\/span><\/a><span data-contrast=\"auto\">(1) GDPR; and<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he processing is carried out by automated means.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ol><p><span data-contrast=\"auto\">In exercising your<\/span><span data-contrast=\"auto\">\u00a0right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.<\/span><span data-ccp-props=\"{\"> <br \/><\/span><\/p><p><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>-Right\u00a0to object\u00a0(Art.\u00a021 GDPR)\u00a0<\/strong><\/p><p><span data-contrast=\"auto\">You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-6-dsgvo\/\"><span data-contrast=\"auto\">Article 6\u00a0<\/span><\/a><span data-contrast=\"auto\">(1) (1) GDPR, including profiling based on those provisions. We shall no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing is for the establishment, exercise or defence of legal claims.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Where personal data are processed for direct marketing purposes,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">you have the right to object at any time to\u00a0<\/span><span data-contrast=\"auto\">the\u00a0<\/span><span data-contrast=\"auto\">processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to\u00a0<\/span><a href=\"https:\/\/dsgvo-gesetz.de\/art-89-dsgvo\/\"><span data-contrast=\"auto\">Article 89\u00a0<\/span><\/a><span data-contrast=\"auto\">(1) GDPR, you, on grounds relating to your particular situation, have the right to object to<\/span><span data-contrast=\"auto\">\u00a0the<\/span><span data-contrast=\"auto\">\u00a0processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ddb94d\" data-id=\"4ddb94d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Version dated 1 March 2019\u00a0 \u00a0 1 Introduction\u00a0 This Privacy Policy (Policy) describes how Klenico Health AG, Zurich (Klenico\u00a0or\u00a0we) handles personal data. It is intended to create transparency and, by extension, enable visitors to Klenico\u2019s\u00a0website, users of Klenico\u2019s\u00a0software (users) and patients to gain a clear understanding of what\u00a0data\u00a0relating to individuals\u00a0(also:\u00a0personal data) is processed, &#8230; <a title=\"Privacy Policy\" class=\"read-more\" href=\"https:\/\/corporate.klenico.com\/en\/privacy-policy\/\" aria-label=\"More on Privacy Policy\">Read more<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Klenico<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Klenico\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Version dated 1 March 2019\u00a0 \u00a0 1 Introduction\u00a0 This Privacy Policy (Policy) describes how Klenico Health AG, Zurich (Klenico\u00a0or\u00a0we) handles personal data. It is intended to create transparency and, by extension, enable visitors to Klenico\u2019s\u00a0website, users of Klenico\u2019s\u00a0software (users) and patients to gain a clear understanding of what\u00a0data\u00a0relating to individuals\u00a0(also:\u00a0personal data) is processed, ... Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/corporate.klenico.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Klenico\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-12T13:29:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"19 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/corporate.klenico.com\/en\/privacy-policy\/\",\"url\":\"https:\/\/corporate.klenico.com\/en\/privacy-policy\/\",\"name\":\"Privacy Policy - Klenico\",\"isPartOf\":{\"@id\":\"https:\/\/corporate.klenico.com\/#website\"},\"datePublished\":\"2019-08-05T07:21:35+00:00\",\"dateModified\":\"2021-11-12T13:29:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/corporate.klenico.com\/en\/privacy-policy\/#breadcrumb\"},\"inLanguage\":\"en-CH\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/corporate.klenico.com\/en\/privacy-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/corporate.klenico.com\/en\/privacy-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/corporate.klenico.com\/en\/home-ingles\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/corporate.klenico.com\/#website\",\"url\":\"https:\/\/corporate.klenico.com\/\",\"name\":\"Klenico\",\"description\":\"Visual diagnostics for mental health\",\"publisher\":{\"@id\":\"https:\/\/corporate.klenico.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/corporate.klenico.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-CH\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/corporate.klenico.com\/#organization\",\"name\":\"Klenico\",\"url\":\"https:\/\/corporate.klenico.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CH\",\"@id\":\"https:\/\/corporate.klenico.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/corporate.klenico.com\/wp-content\/uploads\/2021\/11\/logotipo-klenico-255.svg\",\"contentUrl\":\"https:\/\/corporate.klenico.com\/wp-content\/uploads\/2021\/11\/logotipo-klenico-255.svg\",\"width\":255,\"height\":75,\"caption\":\"Klenico\"},\"image\":{\"@id\":\"https:\/\/corporate.klenico.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/klenico\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Privacy Policy - Klenico","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Privacy Policy - Klenico","og_description":"Privacy Policy Version dated 1 March 2019\u00a0 \u00a0 1 Introduction\u00a0 This Privacy Policy (Policy) describes how Klenico Health AG, Zurich (Klenico\u00a0or\u00a0we) handles personal data. It is intended to create transparency and, by extension, enable visitors to Klenico\u2019s\u00a0website, users of Klenico\u2019s\u00a0software (users) and patients to gain a clear understanding of what\u00a0data\u00a0relating to individuals\u00a0(also:\u00a0personal data) is processed, ... 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